We want you to be completely satisfied with your purchase from Rouzati Rugs. If for any reason you are not, we offer a 30-day money-back guarantee on all online rug purchases. Please review the following terms and conditions of our return policy:
If you are not satisfied with your rug purchase, you may return it within 30 days of the delivery date for a full refund, excluding any shipping charges.
A 10% restocking fee will be applied to all returned rugs to cover handling and processing costs.
Once we receive and inspect the returned rug, we will process your refund within 5-7 business days. Refunds will be issued to the original form of payment used for the purchase.
The buyer is responsible for the cost of return shipping. We recommend using a trackable shipping method to ensure the safe return of the rug.
If you are not satisfied with your rug purchase, you may return it within 30 days of the delivery date for a full refund, excluding any shipping charges.
- Custom orders, clearance items, and rugs that have been altered or damaged after delivery are not eligible for return.
By completing a purchase from Rouzati Rugs, you agree to abide by the terms of our return policy. If you have any questions or concerns about our return policy, please contact our customer service team for assistance. We are here to ensure that you have a positive shopping experience with us.
Thank you for choosing Rouzati Rugs for your rug purchases. We appreciate your business!
PURCHASE WITH CONFIDENCE! We offer 30-day money back guarantee policy. With our fast and free shipping, your rug will be received within a matter of days. If it is received and it’s not to your liking, it can be returned within 30-days of the purchase date for a FULL REFUND.
Rouzati Rugs has more than hundreds of 5-star reviews on Google, Yelp, Houzz and Nextdoor and also 100% positive feedbacks for more than 2400 sold rugs on eBay.
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Information
Area Rugs & Rug Services
2200 Green Bay Rd. Evanston, IL 60201
Staircase Runners & Carpeting
1209 Wilmette Ave. Wilmette, IL 60091
Business Hours
Mon to Sat : 10:00 AM to 6:00 PM, Sun is closed.
Contact us
847-328-0000
[email protected]
Rouzati Rugs, a reputable family business, is a premier rug and carpeting retailer – providing high-end antique rugs, practical rugs, and trendy wall-to-wall and staircase carpeting for home décor, over the past 40 years. Our vast selection is one of the main reasons why top interior designs choose to collaborate with us. Specializing in modern, transitional, traditional, and vintage rugs – Rouzati Rugs is a one-stop shop for all of your floor furnishing needs. Whether you’re in need of custom orders, area rugs of all sizes, or even wall-to-wall carpeting for rooms and stair runners – Rouzati Rugs caters to various forms of home and office décor.
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