Charcoal Oushak – Handwoven Slate Gray Rug – 8′ x 10′ ft.

• 30-Day Full Refund: We offer a full refund within 30 days of purchase.

• Condition: Rugs must be returned in their original condition to qualify for a full refund. Returns with damage, wear, or alterations may be subject to fees.

• Shipping: We provide free shipping within the continental USA.

• Return Shipping: Customers are responsible for return shipping unless the rug arrived damaged or incorrect.

To ensure the longevity and beauty of your hand-knotted rug, regular maintenance is essential. We recommend vacuuming your rug frequently, being careful to turn off the beater bar to prevent damaging the natural fibers and delicate fringe. If spills occur, blot the area immediately with a clean, dry cloth rather than rubbing, which can push the stain deeper. Rotating your piece every few months will help it wear evenly and minimize color fading from direct sunlight. Finally, to truly protect your investment, we advise having your rug professionally washed at our Evanston cleaning facility every few years to gently remove deeply embedded dirt and restore its original luster.